Exotic Lives
Shipping & Delivery
Everything you need to know about how we deliver your order.
1. Delivery Area
Exotic Lives currently delivers within Cyprus and Greece(some items) only.
2. Order Processing
- •Orders are processed within 3–5 business days (excluding weekends and public holidays)
- •Orders placed after business hours may be processed the next working day
3. Delivery Timeframes
Estimated delivery time is 3–5 business days from dispatch. Delivery times are estimates and may vary depending on location and courier services.
4. Shipping Fees
Shipping costs are displayed at checkout and depend on:
- •Order size and weight
- •Delivery location
5. Perishable & Sensitive Goods
Products such as live food, frozen food, and plants require special handling:
- •These items are time-sensitive
- •Customers must ensure availability to receive delivery
- •We are not responsible for deterioration due to delayed receipt
6. Failed Deliveries
If delivery fails due to an incorrect address or customer unavailability, additional shipping charges may apply for re-delivery.
7. Risk & Responsibility
Risk transfers to the customer upon delivery of the goods.
8. Delays
We are not liable for delays caused by:
- •Courier services
- •Force majeure events
- •High-demand periods
9. Contact
For shipping-related inquiries, contact: support@exoticlives.com